Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I make a custom order?

It’s simple! Use the “Style” options on qualifying products, or send us a message with all the details about how you would like your product to look, and we’ll make it specially for you! Don’t forget to include the color, size, and quantity.

How long will delivery take?

We strive to complete your orders in the quickest and most efficient manner. Please keep in mind custom orders may delay your delivery time. With standard shipping, your order should be at your doorstep in 3-5 business days after purchase.

What exactly happens after ordering?

After we receive your order, we will put together your order just the way you want it! If there are any special requests for packaging, or gift wrapping, make sure to let us know during checkout.

What if I would like to make a return?

Don’t like the product? It’s okay, we honor a 30-day money back guarantee on all products! Not only will we accept the return, but we also pay for your return shipping.

How secure is shopping in the Online Shop? Is my data protected?

We ensure your payment is safe and easy for you. We keep track of all sales and never divulge our customers information and security.

Do I receive an invoice for my order?

After your order is received, we will send you a detailed invoice including any custom products and add-ons that you desire.

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