Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I make a custom order?

It’s simple! Use the preset style options on qualifying products, or send us a message with all the details about how you would like your product to look! We accept name & date engravings, logo placement, extra stitching (e.g. pockets), and more! Make it the way you want it!

What's the benefit of buying through World Records?

Quality is our main ingredient. We work closely with suppliers from around the globe and make sure to test our products thoroughly. We also slap on some competitive warranties, and continually welcome custom orders. Satisfaction is a must for us, and to give back to the world we also offer the option to donate 10% of every order to the charity or foundation of your choice!

Where do we source our products from?

We source our products from around the world!

From sea to shining sea we search for products that are from quality suppliers. We work with them to ensure customers are happy with where the products originate! If you would like information about the products origin please send us a message for details!

How do I donate 5% of my order to charity?

With every online order we offer the ability to donate 5% of your purchase to the charity or foundation of your choice! It adds up and makes it a win-win situation! You will receive a receipt showing your donation after your order is complete.

Here is an example email you will receive after purchasing $200 of new gear.

This option can be found during checkout.

Where is World Records located?

We are currently located in the city of Bothell, WA, just north of Seattle, WA. You can also find us every Sunday at the Fremont Sunday Market where we showcase our products and offer them at discounted prices.

How can I make a return?

Don’t like the product? It’s okay, we honor a 30-day money back guarantee on all products! Not only will we accept the return, but we also pay for your return shipping. Keep in mind we also honor holiday and birthday transactions, so don’t worry! If the person receives it long after the purchase, the warrantee kicks in once they get the product in their hands!

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