Shipping & Returns
Warranty Program
Each product has a 1 year warranty. This warranty covers smalls rips, tears and breakages. We will ship it to one of our manufacturing houses for repair, and return the product to you.
To file a claim, all you need to do is send us a message about the issue you’re dealing with, along with your order number it pertains to, using our various contact outlets.
We offer basic shipping, and two day shipping. Due to the nature of products being created in house, there is a short delay on the actual date of shipment after date of purchase.
We also include a 30-Day money back guarantee if you do not like your product. We pay for shipping and we will promptly that the burden off your shoulders.
Yes, all products include the 1-year warranty and 30-day money back guarantee.
We are currently looking into how we can implement gift cards to our shop online.
Coupons are given by email to members, social media posts, and word of mouth. They constantly are updated and .
Cant find an answer? ask us
Returns & Exchanges
As long as your purchase is within the 30-Day money back guarantee, your order can be returned. Whether its a small accessory, or a fully customized product, we honor our guarantees.
Use our contact form, email address, or contact us directly via text or phone. Include your request and reason for return along with your order number to begin the process.
So long that the exchange for the item is of lesser or equal value, yes.
The warranty period begins on the date of purchase. We do not grant extensions to this if it is to be gifted after the date of purchase.
Rips, tears, and breaks. Given your product is in fair condition, we will gladly mend and repair your products within the first year of purchase. Bust a seam? We wouldn’t expect it, but things happen. We will gladly fix it up for you.
Use our contact form, email address, or contact us directly via text or phone. Include your request along with your order number to begin the process.
We offer basic shipping, and two day shipping. Due to the nature of products being created in house, there is a short delay on the actual date of shipment after date of purchase.
Yes, yes it does.
Shipping & recent orders
We make sure to take all necessary measures to ensure your products arrive to you safely and unscathed. We use non toxic, all recyclable materials to ship your products, and add additional warranties, fragile notifications, and signature confirmations depending on the value of each specific order.
This mostly depends on the complexity of each order. Each product has information about production time on their individual pages. Once production is finished, the product will be immediately shipped and should arrive accordingly to the purchases shipping option made during checkout.
We operate 7 days a week, and therefore will ship 7 days a week. .
After you receive you order confirmation, there will be a follow up email containing all shipping information. This will include a button that links directly to your tracking number.
It is very rare, but please feel free to let us know if your tracking information does not receive update within two days of shipment. We will also monitor this and watch your shipping information to ensure a safe delivery.
